Building owners and managers must respond to indoor air quality complaints in an appropriate and timely manner.
Employers must demonstrate their concern for the health and comfort of valued workers.
Indoor air quality complaints involving negative health effects should be properly documented.
Indoor air quality problems that create distractions, affect attendance, or result in visits to personal physicians are costly.
Employee salaries are the greatest expense in most commercial building operations. The cost of lost worker productivity due to IAQ problems must be weighted against the cost of taking preventive or corrective measures.
There may be liability exposure at any level of business or building management.